Make up policy
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In case when your child has to miss the lesson for any reason, please kindly give us at least 2 days advance notice by whatsapp (+971554827542) or email (emusiceducation@gmail.com) that a lesson will be missed to insure that a make up lesson is given at no additional charge. We will do our best to allocate the make up lesson when a shorter notice is given due to the student’s illness or family emergency.
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* If you cannot do the makeup the week that you missed the lesson, you could double up on a future week.
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Important: If a student did not come for the make up for any reason this lesson is considered to be done.
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Please remember that there are no refunds for missed lessons and no cancellations. We might consider a refund in exceptional cases (like family emergencies or hospitalization), and it will exclude 5% VAT.
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If we cancel a lesson for any reason, we will make-up that lesson on a time and day that works for you.